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    Welcome to the Heartland Health Region!

    Located in west-central Saskatchewan, the Heartland Health Region provides health care services to a population of 44,051 people (Source: Ministry of Health. Covered Population 2012) over an area of 41,770 square kilometres.  Its major boundary landmarks include the South Saskatchewan River to the south and the province of Alberta boundary to the west. There are 57 towns and villages, 44 rural municipalities and 19 Hutterite Colonies located in the region. 

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    The region’s largest urban centre is Kindersley, with a population of 5,321. Other major centres include Rosetown (3,113); Unity (3,016); Biggar (2,993); and Outlook (2,807).

     

       Outbreaks

    We have no outbreaks within Heartland Health Region, as at May 1, 2013.

              Hand hygiene remains a key practice in the prevention of illness and outbreaks.  Wash your hands frequently and thoroughly, particularly before and after patient/client care, washroom use, blowing your nose, and after touching surfaces.

Immunization against the seasonal influenza is the most safe and effective method to protect ourselves and those around us at home, work and in the community.  Influenza vaccine is still available, so if you have not already done so, get your seasonal influenza shot. Please do not visit our facilities if you are ill.

We need to remain vigilant in preventing infections in our facilities and communities. 

click here for more information

    Public Health and Infection Control Related Information
     
     

    Important Information about Service Disruptions in

    Heartland Health Region

    Due to the inability to maintain constant 24-hour on-call coverage by physicians in some areas of the Heartland Health Region, there may be several service disruptions in various communities over the next several months. The region continues to work with the local physician recruitment committees and the Physician Recruitment Agency of Saskatchewan (PRAS) to fill the vacant positions currently in our region.

    If a client happens to present at an emergency department that is currently having a service disruption, they will be assessed by a Registered Nurse (RN) and triaged according to their needs.  The triaging RN also has the support of an on-call physician at a neighbouring site should they require direction from a physician.  An on-call physician at an alternate site is always available during local service disruptions.  After assessment the client may be directed to another facility for physician assessment and support, or may remain at the original receiving site.

    Some important things to remember when visiting your local Health Centre:

    • Call 911 for Emergencies.
    • Call Saskatchewan Healthline toll-free 24hrs/day at 811 if you have questions in regards to your health.

     We thank you for your assistance and cooperation during this time.

    Current & Upcoming Disruptions in Heartland Health Region as at 3:00 p.m. May 24, 2013  

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    COMMUNITY/ FACILITY

    DATE/TIME START DATE/TIME END TYPE OF DISRUPTION CONTINGENCY PLAN
    Eston Health Centre Mar. 09/12 at 08:00 Ongoing Emergency - No local on-call physician coverage 24/7.
    • Medical direction will be provided by Kindersley physicians.
    • 24 hr RN services are available.
    Eston Health Centre

    May 25/13 at 07:00

    May 26/13 at 07:00

    May 25/13 at 19:00

    May 26/13 at 19:00

    Emergency - No RN services available.
    • EMS services will be on by-pass.
    • RN will be on-call.
    • Physician will be on-call for LTC clients.
    Rosetown Health Centre

    Dec. 18/11 at 07:30

    Ongoing On-call Emergency Surgery – Staff not available to complete OR team.
    • Transfer emergency surgical patients.
    • EMS will re-route if x-ray required.
    Outlook Health Centre

    May 31/13 at 08:00

    June 5/13 at 08:00

    Emergency - No physician services available.
    • Medical direction will be provided by Beechy/Davidson physicians.
    • 24 hr RN and EMS services are available.
    Davidson Health Centre

    May 22/13 at 08:00

    May 29/13 at 08:00

    May 28/13 at 08:00

    May 31/13 at 08:00

    Emergency - No physician services available.
    • Medical direction will be provided at times by Beechy/Outlook/Rosetown physicians..
    • Davidson EMS will respond to calls for transport.
    • 24 hr RN services are available.

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    Heartland Health Region

    Date & Location of Authority Meetings

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    Members of the public are welcome to attend HRHA meetings which are generally held on the last Wednesday of every month. Board packages can be obtained from the Regional Corporate Office within a week of the meeting. Please call the office to arrange for printing and pick up.

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    The agenda for each Authority meeting can provide opportunity for community groups to make presentations to the Authority upon request. Presentations must be submitted in writing ten days prior to the Authority meeting, in order for the Authority to examine the issues.

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    For More Information Contact:

    Corporate Office  

    110 - Highway 4 South

    Rosetown, SK

    S0L 2V0

    Ph: 306-882-4111

    Fax: 306-882-1389

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          2013 Authority Meeting Schedule

         
    Date
    Location
    Jan 30 Rosetown
    Feb 27 Outlook
    March 27 Kindersley
    April 26 Rosetown
    May 29 Rosetown
    June 26 Rosetown
    July 31 Rosetown
    Sept 25 Rosetown
    Oct 30 Rosetown
    Nov 27 Rosetown
    Dec 18 Rosetown

    Well Wishes Program New to Heartland

    To send a well wish please click on the 'Well Wishes graphic'. It is located above or on the right hand side of the website. 

    If you have a friend or family member that is a patient or resident in a Heartland Health Region facility, ‘Well Wishes’ provide you with the opportunity to send them a greeting, get well wish, birthday wish, holiday spirit, thank you and more. All messages are handled confidentially.  Upon receipt, your e-mail will be printed, placed in a sealed envelope and delivered to the patient's/resident's room.  You must clearly note the name of the patient/resident and the facility it is to go to in your e-mail.

    Please note that the opportunity to send a patient or resident well wishes is to be strictly used for this purpose. Other forms of messaging, such as emails containing solicitations, questionable content, or conducting personal business, will not be delivered and will be deleted from the system.

    While you may submit a greeting any time, delivery service is offered during regular business hours of 8:00 am to 4:00 pm, Monday through Friday. The Heartland Health Region will do its best, upon receiving any message, to deliver it within a 24 hour time period. There may be a delay in delivery for messages received during a holiday. Delivery of greetings to any recipient that is received after he/she has been discharged cannot be guaranteed.

    For Upcoming Telehealth Events Click Here

     

     

    Transforming the Health Care System Through LEAN

    Concerns? Compliments? Please let us know!
    One way that Heartland can achieve continuous quality improvement is by working with Heartland residents who express their compliments, concerns, comments or complaints about the health care they have received.

    Please contact the Manager of Quality Improvement by phone at 306-882-4111 or call toll-free at

    1-800-631-7686; or by email at Concerns@hrha.sk.ca.

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    News Around the Region

    SASKATCHEWAN’S HEALTHLINE NUMBER CHANGING TO 811

    The Government of Saskatchewan is making access to 24/7 health advice easier by changing the province’s HealthLine number to 811.  “People can now access HealthLine for professional health advice any time, by simply dialing 811 from anywhere in the province,” Health Minister Dustin Duncan said.  “HealthLine is a key part of our primary health care strategy to improve access to health services and I encourage Saskatchewan residents to take advantage of this valuable resource.”

    Saskatchewan joins several other jurisdictions across the country in using 811 for its confidential health information and support telephone line.  The old 10-digit HealthLine number (1-877-800-0002) will continue to work for a minimum of two years to ensure uninterrupted access to the service.  HealthLine services are available free of charge 24 hours a day, seven days a week and are offered in English, with translation in more than 100 languages.  “Anyone with a health question or concern can call HealthLine,” HealthLine Director Roberta Wiest said.  “We have an experienced and specially-trained staff, who can help callers make decisions about their health care options in a safe and confidential manner.”

    HealthLine is staffed by Registered Nurses who assess callers’ symptoms and provide them with the most appropriate health support or information.  Specially-trained social workers are also available to provide mental health and addictions crisis support. 

    HealthLine, which is operated by the Regina Qu’Appelle Health Region for all Saskatchewan residents, answers an average of 5,800 calls per month.  More information on HealthLine is available at www.health.gov.sk.ca/healthline.  People can also find health information and advice online at www.healthlineonline.ca.  HealthLine Online also offers interactive health tools and decision aids to help people make informed health decisions.

    The Heartlander February 2013 

    A Newsletter about Health Care Services for Residents of Heartland Health Region - Now available click here

    Heartland Health Region Set to Resume Influenza Immunization Clinics

    The Heartland Health Region is resuming its influenza vaccine clinics effective October 31st.  Clinics had been temporarily suspended effective Friday, October 26th as a result of a Health Canada review of flu vaccine made by the pharmaceutical firm Novartis. The review has been completed, and there are no concerns about the safety or effectiveness of the Novartis flu vaccine distributed in Canada. This means that anyone who has received the vaccine this year does not need another dose. The temporary ban on distribution was lifted this morning.  click here

    Influenza Immunization Campaign Set to Start October 9th in Heartland

    Influenza, commonly known as the flu, is a highly contagious infection of the airways caused by the influenza virus.
    “Some people think that influenza is a mild illness, but it can be a very serious illness in some people,” says Dr. Susan Bowles, Chair of Immunize Canada. “While most people recover within a week or two, people over 65 years of age and children or adults with underlying chronic conditions can have more serious complications like pneumonia.”  click here

    click here for a list of the upcoming clinics in the region

    World Breastfeeding Week

    Heartland Health Region is pleased to support World Breastfeeding Week, which runs October 1-5. The 2012 theme, Understanding the Past - Planning the Future, is not only about celebrating what the world has done for the Global Strategy for Infant and Young Child Feeding but to assess what still needs to be done to support women, infants, and young children.  click here

    Sod Turning for new Biggar Long Term Care Home Held

    Residents of Biggar and area are celebrating a major step forward on a health care construction project today with a sod turning ceremony at the new Biggar long term care facility construction site. click here

    Region Releases Annual Report for 2011-12 click here

    2011-12 Pay for Performance Results Released

    Executive Pay-for-Performance Plan

    The government, regional health authorities (RHAs) and the Saskatchewan Cancer Agency (SCA) are focused on quality patient care and improving the patient experience. RHA and SCA CEOs and executive staff play a critical role in our health system and are being asked to lead transformational change throughout the health system. To encourage this leadership and increase executives' accountability, the Ministry of Health, RHAs and the SCA agreed in early 2011 to an Executive Pay-for-Performance Plan (EPPP) for their CEOs and vice-presidents (and equivalents). The plan measures and compensates for senior-level responsibility to successfully achieve established objectives.  click here

    Heartland Health Region Awards Tender For Biggar Long Term Care Replacement

    Heartland Health Region has received approval to award the tender for the construction of the Biggar Long Term Care Replacement project to EllisDon Construction.  click here

    Expansion of Telehealth to the Community of Macklin

    Heartland Health Region is pleased to announce the expansion of the Telehealth Saskatchewan Program into the community of Macklin.  Telehealth Saskatchewan is a Saskatchewan Health program endorsed by The Action Plan for Saskatchewan Health Care as an effective approach to improve access to health services for the residents in our province’s communities.  click here

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    New Board Members Announced for Heartland Regional Health Authority

    Two new and eight existing Board members have been appointed to the Heartland Regional Health Authority.   The announcement was made this morning by the Ministry of Health in a provincial press release.  Board appointments from across the province were announced.  click here

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    Heartland Health Region Awards Tender for Kerrobert Integrated Health Centre Replacement

    Heartland Health Region has received approval to award the tender for the construction of the Kerrobert Integrated Health Centre replacement project to EllisDon Construction.  click here

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    Heartland Health Region Awards Tender for Rosetown Long Term Care Facility Replacement

    Heartland Health Region has received approval to award the tender for the construction of the Rosetown Long Term Care (LTC) replacement project to Quorex Construction.  click here

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    Expansion of Telehealth to the Community of Eston

    Heartland Health Region is pleased to announce the expansion of the Telehealth Saskatchewan Program into the community of Eston.  Telehealth Saskatchewan is a Saskatchewan Health program endorsed by The Action Plan for Saskatchewan Health Care as an effective approach to improve access to health services for the residents in our province’s communities. click here

     

                                                     

 
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Questions? Concerns? Compliments?

Please let us know!

1-800-631-7686

You must clearly note the name of the patient/resident and the facility it is to go to in your e-mail.

Transforming the Health Care System through LEAN

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