Welcome to the Heartland Health Region!
The region’s largest urban centre is Kindersley, with a population of 5,321. Other major centres include Rosetown (3,113); Unity (3,016); Biggar (2,993); and Outlook (2,807).
We currently have no outbreaks in the Heartland Health Region.
Hand hygiene remains a key practice in the prevention of illness and outbreaks. Wash your hands frequently and thoroughly, particularly before and after patient/client care, washroom use, blowing your nose, and after touching surfaces.
Important Information about Service Disruptions in
Heartland Health Region
Due to the inability to maintain constant 24-hour on-call coverage by physicians in some areas of the Heartland Health Region, there may be several service disruptions in various communities over the next several months. The region continues to work with the local physician recruitment committees and the Physician Recruitment Agency of Saskatchewan (PRAS) to fill the vacant positions currently in our region.
If a client happens to present at an emergency department that is currently having a service disruption, they will be assessed by a Registered Nurse (RN) and triaged according to their needs. The triaging RN also has the support of an on-call physician at a neighbouring site should they require direction from a physician. An on-call physician at an alternate site is always available during local service disruptions. After assessment the client may be directed to another facility for physician assessment and support, or may remain at the original receiving site.
Some important things to remember when visiting your local Health Centre:
We thank you for your assistance and cooperation during this time.
Current & Upcoming Disruptions in Heartland Health Region as at 9:00 a.m. December 10, 2013
Heartland Health Region
Date & Location of Authority Meetings
Members of the public are welcome to attend HRHA meetings which are generally held on the last Wednesday of every month. Board packages can be obtained from the Regional Corporate Office within a week of the meeting. Please call the office to arrange for printing and pick up.
The agenda for each Authority meeting can provide opportunity for community groups to make presentations to the Authority upon request. Presentations must be submitted in writing ten days prior to the Authority meeting, in order for the Authority to examine the issues.
For More Information Contact:
110 - Highway 4 South
2013 Authority Meeting Schedule
Well Wishes Program New to Heartland
To send a well wish please click on the 'Well Wishes graphic'. It is located above or on the right hand side of the website.
If you have a friend or family member that is a patient or resident in a Heartland Health Region facility, ‘Well Wishes’ provide you with the opportunity to send them a greeting, get well wish, birthday wish, holiday spirit, thank you and more. All messages are handled confidentially. Upon receipt, your e-mail will be printed, placed in a sealed envelope and delivered to the patient's/resident's room. You must clearly note the name of the patient/resident and the facility it is to go to in your e-mail.
Please note that the opportunity to send a patient or resident well wishes is to be strictly used for this purpose. Other forms of messaging, such as emails containing solicitations, questionable content, or conducting personal business, will not be delivered and will be deleted from the system.
While you may submit a greeting any time, delivery service is offered during regular business hours of 8:00 am to 4:00 pm, Monday through Friday. The Heartland Health Region will do its best, upon receiving any message, to deliver it within a 24 hour time period. There may be a delay in delivery for messages received during a holiday. Delivery of greetings to any recipient that is received after he/she has been discharged cannot be guaranteed.
“A doctor, a patient and a CEO start writing a blog . . .”
No, it’s not the latest corny joke. Dr. Susan Shaw, patient advocate Heather Thiessen, Health Quality Council CEO Bonnie Brossart, and others are blogging about health care in Saskatchewan. Check out what they have to say, and join the conversation in the comments: blog.hqc.sk.ca
Concerns? Compliments? Please let us know!
1-800-631-7686; or by email at Concerns@hrha.sk.ca.
News Around the Region
It’s InFLUenza Season – Plan to Get Immunized
Immunizations are the best way to protect yourself, your family, and those around you from influenza. The Heartland Health Region kicked off its seasonal influenza immunization campaign on Monday, October 21st.
Vaccine is available to all Saskatchewan residents at no cost and anyone can attend any of the available public clinics to receive their immunization. Everyone is encouraged to receive their seasonal influenza vaccinations to help prevent the spread of the virus to others, particularly those with weakened immune systems. click here
Privacy Breach Being Addressed in Heartland
In August 2013 an alleged breach of privacy was reported in Heartland Health Region. The region immediately undertook a full investigation, which included an audit of the Picture Archiving and Communication System (PACS). The audit revealed that health information for 883 patients was viewed inappropriately by an employee. click here
World Breastfeeding Week 2013
World breastfeeding week runs October 1st -7th in Canada. This week is coordinated by the World Alliance for Breastfeeding Action (WABA). The theme this year is Breastfeeding Support: Close to Mothers. click here
Important Information About West Nile Virus
We are now moving into peak season for the culex tarsalis. Culex tarsalis are a hot weather mosquito; they feed more often and lay more eggs when the temperature rises. Culex tarsalis are also more active at night. If nights are warm, people tend to spend more time outside, so that also increases the risk. The West Nile Virus has been identified in dead birds in the region and so the likelihood of culex mosquitoes picking up the virus from the birds and transmitting it to humans is very real. While many cases of human West Nile Virus go undetected or with mild to moderate symptoms, there is always the possibility of severe illness which can be quite debilitating. There is no medicine against the virus and no vaccine. The best defense against this disease is prevention. click here
Region Releases Annual Report for 2012-13
Heartland Health Region has had many successes in achieving its goals of Better Health, Better Care, Better Teams, and Better Value. A detailed look at these successes plus a review of the Region’s strategies, targets, actions, challenges, and results is available in Heartland Health Region’s 2012-13 Annual Report, which also contains the Region’s audited financial statements. The report was released on July 29th following tabling of the document with the Saskatchewan Legislature.
The region is committed to accountability and transparency, and is pleased to provide this report to the residents of Heartland Health Region and the general public. The region is proud of the strides made over the past year toward improving patient care and safety throughout Heartland Health. Our dedicated team of health professionals in all departments, facilities, communities, and capacities deserves the credit for this success, and we look forward to maintaining that momentum through the year ahead.
2012-13 Executive Pay for Performance Results Released July 29, 2013
Performance Pay Levels
The Executive Pay-for-Performance Plan (EPPP) is part of a total compensation package that positions Saskatchewan to be able to attract and retain health care leaders who can ensure the delivery of quality health care to the province's residents. The number of performance targets vary between health regions. If performance targets are not met, executives can lose up to 10% of their base salaries. If performance targets are exceeded, executives can earn up to a maximum of 10% additional pay. An executive's final rate of annual pay will be somewhere between 90% and 110% of base salary, determined by his or her specific combination of targets missed, met, and exceeded. To see Heartland Health Region's results for 2012-13 click here
Patient and Staff Safety Primary Concern as Mice Problem Addressed at
Biggar Health Centre
Heartland Health Region has been notified that mice have been discovered in the course of new construction at the Biggar Health Centre. The primary concern of the region is the safety of patients and staff in the Biggar Health Centre. This problem is being addressed immediately. click here
Heartland Health Region Receives Results of Accreditation Survey
Following several months of preparation by staff and physicians of Heartland Health Region and a five-day survey by representatives of Accreditation Canada, the Region has received Accreditation. An Accreditation status means that the organization has succeeded in meeting the fundamental requirements of the accreditation program. click here
Second Confirmed Hantavirus Case in Heartland Health Region
Heartland Health Region has confirmed that a second probable case of hantavirus identified in June has now been confirmed as positive. An adult female in the region died as a result of complications from hantavirus. The death occurred in late June. It is the second death caused from hantavirus in Saskatchewan this year. click here
Heartland Health Region Receives funding to Support Surgical Care
The Heartland Health Region is receiving $442,000 from the Saskatchewan government to improve patients’ access to surgical care. The funding will enable the health region to maintain our surgical volumes, enhance home care services, and help patients rehabilitate from surgery they received in tertiary centres. click here
Heartland Regional Health Authority Approves 2013-14 Operational Plan
The Heartland Regional Health Authority (HRHA) approved a yearend balanced operating budget for the 2012-13 fiscal year at its meeting on May 29, 2013. They also approved the new 2013-14 Operational Plan. The Operational Plan and budget are aligned with the 2013-14 Provincial Health System Plan and the 2013-14 Strategic Priorities for the region. The revenue and expenditure plan is focused on four main areas of strategic focus:
SASKATCHEWAN’S HEALTHLINE NUMBER CHANGING TO 811
The Government of Saskatchewan is making access to 24/7 health advice easier by changing the province’s HealthLine number to 811. “People can now access HealthLine for professional health advice any time, by simply dialing 811 from anywhere in the province,” Health Minister Dustin Duncan said. “HealthLine is a key part of our primary health care strategy to improve access to health services and I encourage Saskatchewan residents to take advantage of this valuable resource.”
Saskatchewan joins several other jurisdictions across the country in using 811 for its confidential health information and support telephone line. The old 10-digit HealthLine number (1-877-800-0002) will continue to work for a minimum of two years to ensure uninterrupted access to the service. HealthLine services are available free of charge 24 hours a day, seven days a week and are offered in English, with translation in more than 100 languages. “Anyone with a health question or concern can call HealthLine,” HealthLine Director Roberta Wiest said. “We have an experienced and specially-trained staff, who can help callers make decisions about their health care options in a safe and confidential manner.”
HealthLine is staffed by Registered Nurses who assess callers’ symptoms and provide them with the most appropriate health support or information. Specially-trained social workers are also available to provide mental health and addictions crisis support.
HealthLine, which is operated by the Regina Qu’Appelle Health Region for all Saskatchewan residents, answers an average of 5,800 calls per month. More information on HealthLine is available at www.health.gov.sk.ca/healthline. People can also find health information and advice online at www.healthlineonline.ca. HealthLine Online also offers interactive health tools and decision aids to help people make informed health decisions.
The Heartlander February 2013
A Newsletter about Health Care Services for Residents of Heartland Health Region - Now available click here
Heartland Health Region Set to Resume Influenza Immunization Clinics
The Heartland Health Region is resuming its influenza vaccine clinics effective October 31st. Clinics had been temporarily suspended effective Friday, October 26th as a result of a Health Canada review of flu vaccine made by the pharmaceutical firm Novartis. The review has been completed, and there are no concerns about the safety or effectiveness of the Novartis flu vaccine distributed in Canada. This means that anyone who has received the vaccine this year does not need another dose. The temporary ban on distribution was lifted this morning. click here
Influenza Immunization Campaign Set to Start October 9th in Heartland
Influenza, commonly known as the flu, is a highly contagious infection of the airways caused by the influenza virus.
World Breastfeeding Week
Heartland Health Region is pleased to support World Breastfeeding Week, which runs October 1-5. The 2012 theme, Understanding the Past - Planning the Future, is not only about celebrating what the world has done for the Global Strategy for Infant and Young Child Feeding but to assess what still needs to be done to support women, infants, and young children. click here
Sod Turning for new Biggar Long Term Care Home Held
Residents of Biggar and area are celebrating a major step forward on a health care construction project today with a sod turning ceremony at the new Biggar long term care facility construction site. click here
Region Releases Annual Report for 2011-12 click here
2011-12 Pay for Performance Results Released
Executive Pay-for-Performance Plan
The government, regional health authorities (RHAs) and the Saskatchewan Cancer Agency (SCA) are focused on quality patient care and improving the patient experience. RHA and SCA CEOs and executive staff play a critical role in our health system and are being asked to lead transformational change throughout the health system. To encourage this leadership and increase executives' accountability, the Ministry of Health, RHAs and the SCA agreed in early 2011 to an Executive Pay-for-Performance Plan (EPPP) for their CEOs and vice-presidents (and equivalents). The plan measures and compensates for senior-level responsibility to successfully achieve established objectives. click here
Heartland Health Region Awards Tender For Biggar Long Term Care Replacement
Heartland Health Region has received approval to award the tender for the construction of the Biggar Long Term Care Replacement project to EllisDon Construction. click here
Expansion of Telehealth to the Community of Macklin
Heartland Health Region is pleased to announce the expansion of the Telehealth Saskatchewan Program into the community of Macklin. Telehealth Saskatchewan is a Saskatchewan Health program endorsed by The Action Plan for Saskatchewan Health Care as an effective approach to improve access to health services for the residents in our province’s communities. click here
New Board Members Announced for Heartland Regional Health Authority
Two new and eight existing Board members have been appointed to the Heartland Regional Health Authority. The announcement was made this morning by the Ministry of Health in a provincial press release. Board appointments from across the province were announced. click here
Heartland Health Region Awards Tender for Kerrobert Integrated Health Centre Replacement
Heartland Health Region has received approval to award the tender for the construction of the Kerrobert Integrated Health Centre replacement project to EllisDon Construction. click here
Heartland Health Region Awards Tender for Rosetown Long Term Care Facility Replacement
Heartland Health Region has received approval to award the tender for the construction of the Rosetown Long Term Care (LTC) replacement project to Quorex Construction. click here
Expansion of Telehealth to the Community of Eston
Heartland Health Region is pleased to announce the expansion of the Telehealth Saskatchewan Program into the community of Eston. Telehealth Saskatchewan is a Saskatchewan Health program endorsed by The Action Plan for Saskatchewan Health Care as an effective approach to improve access to health services for the residents in our province’s communities. click here